"Drink the Kool-Aid" - Field Service Manager DISH Employee Review

1.0
Dec 15, 2011
Recommend
CEO approval
Business Outlook

Pros

Discounted satellite television service (only offered a few years ago unlike competitors) Form great camaraderie with co-workers(due to poor treatment by upper management)

Cons

Being treated like less than human Compensation Benefits Hours of work Lack of motivation/reward for job well done Lack of support from upper management Constantly being pushed down and the bar being raised too high If you like being told "there's the door" every time you disagree with or question a policy's effectiveness or purpose and then offer viable solutions/ideas, then this is the job for you. If you want to be told to "just drink the kool-aid" and "just get on board" no matter the cost, then this is the job for you. If you like to work 60+ hours per week with no overtime pay (salaried employee), then this is the job for you. If you like to put your job first when your employer puts you last, then this is the job for you. If you like to be micromanaged and told that your own management style is wrong, then this is the job for you. If you like to see high turnover and unexplainable terminations, then this is the job for you. If you like to work with untrained and unmotivated employees, then this is the job for you. If you like to work your butt off and still be told that it's not good enough, then this is the job for you. If you like to me motivated by scare tactics and you enjoy hostile work environments, then this is the job for you! This coming from a ex-employee who quit Dish Network after 10 years, the majority of which were spent as a Field Service Manager. I held positions from a call center rep to service technician as well.

Explore other reviews about DISH

5.0
Oct 13, 2025
Recommend
CEO approval
Business Outlook

Pros

great pay with good overall benefita

Cons

high pressure upselling is always required

avatar
DISH Response
8mo
It's fantastic to hear that you feel valued through our great pay and good overall benefits package. We work hard to ensure our compensation remains competitive because we truly believe in rewarding our employees for their dedication and hard work. We recognize your point regarding the sales environment and the high pressure associated with upselling. We strive to provide all of our teams with the best training and support possible to meet business goals while still delivering excellent customer experiences. We are continuously looking for ways to refine our sales approach to make it effective yet sustainable and positive for our team members. Thank you for taking the time to share your perspective with us. We value all feedback as it helps us in our ongoing efforts to foster a positive and supportive workplace.
4.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

There's a good opportunity to make GREAT money. Even the base salary is okay.

Cons

I really don't have any. Yes, there are upset people but that's business.

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