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      DISH

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      DISH reviews

      No value for the Employees. - Advanced Technical Support Representative DISH Employee Review

      1.0
      Aug 17, 2017
      Advanced technical support representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some Team Leads and Coaches are very dedicated as well as the Site Lead. Great environment during training. Good incentives and raffles at work.

      Cons

      Constant changes, you do not get an assigned desk, your schedule switches literally every 3 months or so, there's no consideration for front line agents whatsoever. Every person that I met at this company talks about how much they despise it but how they stay because it pays decently. -Schedule changes every few months -Very poor benefits (No mental health coverage) -Release of new equipment without testing it enough, then they have you troubleshoot with the customer knowing absolutely nothing. -Metrics to be followed are sometimes unreasonable depending on your tier level. -Favoritism plays a big part on this site.

      Explore other reviews about DISH

      5.0
      Jul 15, 2025
      Junior java developer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good team environment to work.

      Cons

      Work type was onsite 5 days.

      avatar
      DISH Response
      11mo
      We're thrilled to hear you enjoyed the team environment! We truly value collaboration and a supportive atmosphere. We understand that 5-day onsite work might not be ideal for everyone. We're always evaluating our work models to find the best balance for our teams and business needs. Thanks for your feedback!
      3.0
      May 15, 2026
      Noc technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good middle management and compensation. Lots of opportunities to learn from plenty of smart people.

      Cons

      Disclaimer -This is all water cooler hearsay and opinion. During the two years I was there the bill came due on being penny wise and dollar dumb over the years. A great example is Sling. Dish beat basically everyone to market but Netflix with streaming and was the first platform to offer live TV via stream (which YouTube TV still uses as a selling point). What happened? Dish paid the original engineers to build it and then balked at paying them to document and maintain it. Same deal with the cyber security team. After years of expecting security engineers to do exceptional work shorthanded for middling compensation eventually they had none. It was all put on the security manager, who had a heart attack after repeatedly requesting support. He understandably did not return. Not much later one of the core systems was ransomed, and the company fell out of the fortune 500. Despite being in the middle of dealing with the consequences of those decisions leadership was doing it all again with the mobile network build out.

      1
      avatar
      DISH Response
      2mo
      Hearing that you found value in our middle management and compensation, as well as the chance to learn from the talented individuals on our teams, is encouraging. We appreciate you recognizing those aspects of your time with us. On the other hand, the historical context and concerns you shared regarding executive decision-making, infrastructure maintenance, and resource allocation are deeply concerning. Maintaining a stable, secure, and well-supported environment for our workforce is of the utmost importance, and we take feedback regarding employee well-being and operational decisions seriously. We are continually working to strengthen our operations and better support our teams across all business units. Because this review references a sensitive medical situation alongside organizational challenges, we would welcome the opportunity to hear more about your perspective. Please consider reaching out to our team directly at peopleoperations@dish.com so we can learn more.
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