Advance Tech Support/Customer Service - Advance Tech Support/Customer Service DISH Employee Review

5.0
Jan 4, 2013
Recommend
CEO approval
Business Outlook

Pros

I have been with dish 8.5 years. I feel that this is a great place to work. Yes, Dish tells you what they expect of you, but they also provide tools to help you acheive the goals set forth. Training,management, and computer tools are all available to help you be successful with dish as an employee. Promotions are made available to everyone...,how far do you want to go or how hard do you want to make your job,hr and management has always encouraged moving on up!!!! A year ago health issues kept me from work for a couple of months,not dish's fault,my team let the people of my call center know I needed help and people that I may not even have met stepped up like family to help.I for 1 am proud to say I am part of the Dish family,that's how I see my fellow employees and upper management, as family and in a normal family issues do arise but if we work to fix those issues together, then the bumps get smoothed out. I wonder where all of the negative comments about work are coming from,I think the best place to work for must be giving the employees something from nothing and those are probably the businesses that go under and lay off people,helping the overall econemy to fail.I say why leave dish and fail somewhere else? Is dish perfect?,tell me what company is?In the meantime,I will stay with my family and work hard to acheive the family's goal and keep a good productive life going.I choose not to be in management and wanted to see at least 1 good comment posted from some place other than management or corporate.We are a great family!!!

Cons

I have none because if I don't use my available sources made available to me, it is my choice to fail or succeed!!!

Explore other reviews about DISH

5.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work and research based profile

Cons

Less salary and too many orgs

avatar
DISH Response
1mo
We appreciate you taking the time to share your perspective on your experience with us. It is wonderful to hear that you found the research-based work profile to be engaging and fulfilling. We always aim to provide meaningful and intellectually stimulating opportunities for our team members. We also acknowledge your concerns regarding compensation and our organizational complexity. Our team is constantly reviewing our structures and total rewards packages to ensure we remain competitive and supportive, and insights like yours are incredibly helpful as we work toward continuous improvement. We wish you the very best in your professional journey.
3.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Good middle management and compensation. Lots of opportunities to learn from plenty of smart people.

Cons

Disclaimer -This is all water cooler hearsay and opinion. During the two years I was there the bill came due on being penny wise and dollar dumb over the years. A great example is Sling. Dish beat basically everyone to market but Netflix with streaming and was the first platform to offer live TV via stream (which YouTube TV still uses as a selling point). What happened? Dish paid the original engineers to build it and then balked at paying them to document and maintain it. Same deal with the cyber security team. After years of expecting security engineers to do exceptional work shorthanded for middling compensation eventually they had none. It was all put on the security manager, who had a heart attack after repeatedly requesting support. He understandably did not return. Not much later one of the core systems was ransomed, and the company fell out of the fortune 500. Despite being in the middle of dealing with the consequences of those decisions leadership was doing it all again with the mobile network build out.

1
avatar
DISH Response
1mo
Hearing that you found value in our middle management and compensation, as well as the chance to learn from the talented individuals on our teams, is encouraging. We appreciate you recognizing those aspects of your time with us. On the other hand, the historical context and concerns you shared regarding executive decision-making, infrastructure maintenance, and resource allocation are deeply concerning. Maintaining a stable, secure, and well-supported environment for our workforce is of the utmost importance, and we take feedback regarding employee well-being and operational decisions seriously. We are continually working to strengthen our operations and better support our teams across all business units. Because this review references a sensitive medical situation alongside organizational challenges, we would welcome the opportunity to hear more about your perspective. Please consider reaching out to our team directly at peopleoperations@dish.com so we can learn more.
See reviews by: Helpful|Rating|Date|All