Not Worth Your Time - Retention Specialist DISH Employee Review

1.0
Jul 19, 2021
Recommend
CEO approval
Business Outlook

Pros

You can make okay money here if you are willing to be beaten and abused verbally by customers every day over and over with no break in between. Management says they have an open door policy

Cons

After being hired they make you prove your employment by submitting to 3 tests. 2 of which are exam related, the 3rd is based on your close rate. You need a minimum of a 55% close rate to not be fired which is darn near impossible. Benefits are expensive They require 5 hours overtime minimum every week They ask you to spend money to save people but the more you spend the less commission you make. The base pay isn't high enough to justify the abuse required to do this job They monitor your every breath and every second of your life. They will milk you for everything you've got every day. Call after call of verbal abuse with not even a second to breathe in The industry is dying and streaming will eventually take over. So just know that in a couple of years your job will be gone. They have accounted for this by investing in slingtv. They realize that they're hiring people for a temporary position and address it in training. Work here at your own demise.

Explore other reviews about DISH

5.0
Oct 13, 2025
Recommend
CEO approval
Business Outlook

Pros

great pay with good overall benefita

Cons

high pressure upselling is always required

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DISH Response
8mo
It's fantastic to hear that you feel valued through our great pay and good overall benefits package. We work hard to ensure our compensation remains competitive because we truly believe in rewarding our employees for their dedication and hard work. We recognize your point regarding the sales environment and the high pressure associated with upselling. We strive to provide all of our teams with the best training and support possible to meet business goals while still delivering excellent customer experiences. We are continuously looking for ways to refine our sales approach to make it effective yet sustainable and positive for our team members. Thank you for taking the time to share your perspective with us. We value all feedback as it helps us in our ongoing efforts to foster a positive and supportive workplace.
4.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

There's a good opportunity to make GREAT money. Even the base salary is okay.

Cons

I really don't have any. Yes, there are upset people but that's business.

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