customer service representative - Advanced Technical Support Representative DISH Employee Review

1.0
Apr 21, 2015
Recommend
CEO approval
Business Outlook

Pros

New technology coworkers and peers

Cons

Penalized for unrealistic expectations Too many departments/divisions for them to work together Lack of proper effective training for new hires of outsourced n domestic sites, very ineffective training for tenured agents Only selected 1* because there is no negative status option out of touch Lower and upper Mgmt

Explore other reviews about DISH

5.0
Oct 13, 2025
Recommend
CEO approval
Business Outlook

Pros

great pay with good overall benefita

Cons

high pressure upselling is always required

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DISH Response
8mo
It's fantastic to hear that you feel valued through our great pay and good overall benefits package. We work hard to ensure our compensation remains competitive because we truly believe in rewarding our employees for their dedication and hard work. We recognize your point regarding the sales environment and the high pressure associated with upselling. We strive to provide all of our teams with the best training and support possible to meet business goals while still delivering excellent customer experiences. We are continuously looking for ways to refine our sales approach to make it effective yet sustainable and positive for our team members. Thank you for taking the time to share your perspective with us. We value all feedback as it helps us in our ongoing efforts to foster a positive and supportive workplace.
4.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

There's a good opportunity to make GREAT money. Even the base salary is okay.

Cons

I really don't have any. Yes, there are upset people but that's business.

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