Dish no longer cares about their employees or customers. Technicians are now Salesmen. - Field Service Technician IV DISH Employee Review

1.0
Aug 1, 2015
Recommend
CEO approval
Business Outlook

Pros

- Paycheck every 2 weeks that I work hard for - Co-workers are helpful in solving issues - Free snacks when the office has money for it - Discounted TV service - Free batteries and HDMI cables

Cons

- Technicians are now Salesmen - Overworked 5-6 days a week because Dish has Psychic's to predict future workload - Randomly fire employees to save money and make everyone have more work - No more yearly raises when they decide you make too much money - The performance metrics are based on stuff that is out of your control - Managed by fear of being fired at anytime for stuff that is out of your control - If you make too much money the company and managers will find a reason to fire you Dish and the managers here don't care about the technicians or customers anymore. It’s all about selling products that the customer doesn’t even need to make profits. So if you’re looking for a job and have experience in selling cars or Kirby vacuum cleaners, then this is the job for you. Everyone is now trying to jump off this sinking ship to go work somewhere else since the job is now focused on selling at least $15 or more of unneeded items to each customer. If you want a job here, I would recommend you get about 1 year of experience here then go apply for AT&T since they treat their employees better since they are Union. At Dish you are expected to do everything they want at the same pay while other companies will pay you extra to learn and do the additional skill. This is why a lot of us have already start a plan to Unionize this year to push some of this stuff back like the two Unionized Dish offices in Texas. CWA.

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5.0
Jul 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Good team environment to work.

Cons

Work type was onsite 5 days.

avatar
DISH Response
11mo
We're thrilled to hear you enjoyed the team environment! We truly value collaboration and a supportive atmosphere. We understand that 5-day onsite work might not be ideal for everyone. We're always evaluating our work models to find the best balance for our teams and business needs. Thanks for your feedback!
3.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Good middle management and compensation. Lots of opportunities to learn from plenty of smart people.

Cons

Disclaimer -This is all water cooler hearsay and opinion. During the two years I was there the bill came due on being penny wise and dollar dumb over the years. A great example is Sling. Dish beat basically everyone to market but Netflix with streaming and was the first platform to offer live TV via stream (which YouTube TV still uses as a selling point). What happened? Dish paid the original engineers to build it and then balked at paying them to document and maintain it. Same deal with the cyber security team. After years of expecting security engineers to do exceptional work shorthanded for middling compensation eventually they had none. It was all put on the security manager, who had a heart attack after repeatedly requesting support. He understandably did not return. Not much later one of the core systems was ransomed, and the company fell out of the fortune 500. Despite being in the middle of dealing with the consequences of those decisions leadership was doing it all again with the mobile network build out.

1
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DISH Response
2mo
Hearing that you found value in our middle management and compensation, as well as the chance to learn from the talented individuals on our teams, is encouraging. We appreciate you recognizing those aspects of your time with us. On the other hand, the historical context and concerns you shared regarding executive decision-making, infrastructure maintenance, and resource allocation are deeply concerning. Maintaining a stable, secure, and well-supported environment for our workforce is of the utmost importance, and we take feedback regarding employee well-being and operational decisions seriously. We are continually working to strengthen our operations and better support our teams across all business units. Because this review references a sensitive medical situation alongside organizational challenges, we would welcome the opportunity to hear more about your perspective. Please consider reaching out to our team directly at peopleoperations@dish.com so we can learn more.
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