Going Downhill - Anonymous employee DTN Employee Review

The company has been reorged so many times that they continue to hurt processes and lose people who know the business. Valuable parts of the business are being bled dry while they invest in 'innovations' that are not going anywhere. Management is out of touch and praise underperformers while ignoring valid concerns and ideas. Customer Support is little more than switchboard operators that constantly put pressure on other departments to do work that should live within support. Upper management is unethical and work in a vacuum buddy system.