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      DTN reviews

      Horrible Management - Sales DTN Employee Review

      1.0
      Oct 10, 2024
      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      I wish I could tell you there were some. Management is out of touch and recent billing system decisions have led to some customers not receiving a bill for 8 months. Management tells Sales and CSM's to deal with it and that if you lose revenue, you will be reprimanded. Incredibly out of touch with customers and teams

      Cons

      Pay scale is low and technology is old. They remind me of companies that believe they are too big to fail. Contracts auto renew without the customer knowing and then the customer gets charged an additional 90 days for lack of communication

      avatar
      DTN Response
      1y
      Hello, thank you for your feedback and for your long tenure with the company. We're sorry to hear about your frustrations regarding management and recent system changes. Customer experience and supporting our teams are top priorities, and we are committed to enhancing our operations to better serve both. Your insights are appreciated as we continue to evolve and improve.

      Explore other reviews about DTN

      5.0
      Nov 6, 2025
      Associate software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      My manager and product owner were really great at understanding the technology and the possible outcomes.

      Cons

      The pay is not as competitive as other mid-level companies.

      avatar
      DTN Response
      7mo
      Thank you for sharing your experience. We’re glad to hear you felt supported by your manager and product owner. We appreciate your note on compensation - our teams continuously review market data to stay competitive, and feedback like yours is helpful. We wish you the very best in your next steps.
      4.0
      May 13, 2026
      System engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good selection of benefits. Work with a bunch of good people who have stayed for a long time.

      Cons

      Not a lot of advancement opportunity due to people staying for so long.

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