The Worst! DO NOT WORK HERE! - Customer Service Representative DYL Employee Review

1.0
Jun 2, 2020
Recommend
CEO approval
Business Outlook

Pros

The only pro! (I cannot stress this enough) the only PRO is that it’s Monday through Friday. And that’s it

Cons

I don’t think you guys enough time to read my review. Let’s start with the head of the company James and Matt, these geniuses hold the tag team titles for worst CEOs ever. Matt doesn’t really do anything bad, he just let James get away with so much, for example talking down to employees, calling his staff idiots. You guys should consider some diversity training since you guys keep getting hit with discrimination lawsuits, how many lawsuits would it take for you guys to get it? Moving on to the CCO, Anula has an open door policy if it only benefits her and only her. She keep dragging you along about getting raises along with more responsibilities but when the conversation comes up about getting a raise , she tells you that your not doing enough. Now, you’re probably thinking, how long ago was this? Let me give you some recent moments. Their whole response to Covid-19 was “ you’re all young, nothing is going to happen to you”, they’re a software company that sells the feature of working from anywhere you want but they force their employee to come into the office and sit next to each other when the CDC clearly states 6 feet apart from each other. Forcing their employee back into the office has caused for two of their employees to quit.

Explore other reviews about DYL

5.0
Feb 10, 2026
Recommend
CEO approval
Business Outlook

Pros

I spent over five years at DYL and had a very positive experience. The company culture is strong, and the people are genuinely kind and supportive. I joined in a mid-level role and, over time, grew into a managerial and senior position, which speaks to the opportunities for growth within the company. Leadership is open to ideas and feedback, and if you’re proactive and willing to take initiative, there are real opportunities to expand your responsibilities, both in terms of compensation and the types of projects you work on. The CEO is open-minded and willing to take calculated risks when you bring thoughtful ideas backed by data. Overall, the team at DYL is excellent, and I truly enjoyed my time there. I would definitely recommend giving it a try.

Cons

Could include more compensation for roles.

1.0
Jun 25, 2024
Recommend
CEO approval
Business Outlook

Pros

There are no pros here.

Cons

Worst possible company ever. Really terrible company.

See reviews by: Helpful|Rating|Date|All