A lot of talk, not much walk - Anonymous employee DaVita Employee Review

2.0
Sep 9, 2010
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Not a micromanage environment. Freedom to develop personal work strategies. Competitive pay Great benefits

Cons

A lot of pressure from management to always be improving, without incentive to do so. Davita policy is to "Manage to 60%" So you can guess my suprise when I hit all my goals, and only get 60% of my bonus. Morale is way down in my department. People are being let go because they are earning 4.4 out of 5.0 for customer service scores, and the goal is 4.6. Constant focus on metrix without consideration of changes in the field. Every region develops and practices a different strategy, but my support function is rated against everyone else in my department equally, without consideration of the differences in the field.

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5.0
Jun 1, 2026
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CEO approval
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Pros

Great teamwork and management Like the POD structure Hybrid position

Cons

Not being able to meet metrics due to patient cancellations

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DaVita Response
1mo
We appreciate you sharing this feedback. It helps us grow and improve as a team. We’d welcome a conversation—you can contact us at guestservices@davita.com or 1-800-400-8331 option 8.
2.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Patient connections is rewarding work, great hands on experience, paid on the job training, training for PCTs is at least consistent.

Cons

12+ hour long hours, emotionally and physically taxing, unqualified management, poor communication, inconsistent scheduling, high turn over, very little amount of opportunity for movement within the company despite preaching that they encourage it. The culture and values are heavily spoken about with little to no enforcement. The position requires significant dedication to learn all the moving parts of the clinic.

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DaVita Response
1d
Hello, we work hard to provide the best quality of care. We would like the opportunity to work with you directly regarding this review. Could you please reach out to us at guestservices@davita.com or 1-800-400-8331 option 8 at your earliest convenience? Thank you.​
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