Too Big to Care - Administrative Assistant DaVita Employee Review

2.0
Apr 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Good amount of PTO. Extra benefits like EAP and discounts with many vendors.

Cons

All about metrics. Patients are just numbers and values on a spreadsheet. Welcome to the DaVita Matrix. Less and less personal over the years. Now half the calls to IT or other internal departments are forwarded to a call center with difficult accents and people who don't know the company or how to address issues, so every issue has to be escalated which adds days of delays. They are more interested in profit than anything else, and keep cutting hours and "asking" employees to flex off or use PTO. 36 hours per week are not guaranteed anymore.

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5.0
Jan 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Stable company to work for with great benefits. DaVita offers tuition reimbursement, so it pays to go back to school and get a degree. They also help with career advancement and development.

Cons

If you are new to dialysis, it may take a while to reach a decent wage. You are required to work 12 hour shifts, mostly on your feet, and managers will always look to add to your workload.

2.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Patient connections is rewarding work, great hands on experience, paid on the job training, training for PCTs is at least consistent.

Cons

12+ hour long hours, emotionally and physically taxing, unqualified management, poor communication, inconsistent scheduling, high turn over, very little amount of opportunity for movement within the company despite preaching that they encourage it. The culture and values are heavily spoken about with little to no enforcement. The position requires significant dedication to learn all the moving parts of the clinic.

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DaVita Response
2d
Hello, we work hard to provide the best quality of care. We would like the opportunity to work with you directly regarding this review. Could you please reach out to us at guestservices@davita.com or 1-800-400-8331 option 8 at your earliest convenience? Thank you.​
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