Pros
Patient connections is rewarding work, great hands on experience, paid on the job training, training for PCTs is at least consistent.
Cons
12+ hour long hours, emotionally and physically taxing, unqualified management, poor communication, inconsistent scheduling, high turn over, very little amount of opportunity for movement within the company despite preaching that they encourage it. The culture and values are heavily spoken about with little to no enforcement. The position requires significant dedication to learn all the moving parts of the clinic.