The seasonality of DQ - General Manager Dairy Queen Employee Review

2.0
Oct 27, 2008
Recommend
CEO approval
Business Outlook

Pros

Potentially a fun enviroment to work in ice cream and smiles. DQ story and a smile is the motto. Lots of people to person interaction- regular customers, daily routine varies just enough to keep it entertaining. Blizzards are fun to make almost as fun to eat.

Cons

The seasonality of the job- summer very busy, winter extremely slow. The spring is hectic- hiring new crew and busy. Very complicated training program which only works if you have lots of time to train. Must ensure you are hiring ideal employes or you will be training , firing and the starting all over again.

Explore other reviews about Dairy Queen

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team to work with.

Cons

Understanding management expectations was challenging.

3.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

-Great coworkers -Decent food -Awesome desserts -Fairly easy to operate fryers and ice cream machinery -Teaches basic math and customer service skills easily transferable to other jobs

Cons

-Rude customers (creepy old men, smokers, demanding/excessive requests, etc) -Entitled regulars (were up at 6 AM daily banging on the doors to be let in and several looked down on employees for working in fast food) -Ice cream bags and drink boxes were a pain to carry -POS system was ok to operate but got complicated at times (would overcharge customers or be difficult to find certain items) -Drive Thru system (headset and speaker) were a pain to operate, especially when customers whispered or when it was raining -Strict and hard to manage Drive Thru time requirements (maximum of 3:30) -Two managers were fired for stealing…

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