Dairy Queen is not really bad to work for. I do enjoy going to work for the most part. - General Manager Dairy Queen Employee Review

4.0
Dec 19, 2013
Recommend
CEO approval
Business Outlook

Pros

Each Dairy Queen is owned by different franchise owners. I get a great pay. They have said we can get a monthly bonus if we make our labor, sales, and COGs each month, but I have never seen a bonus yet.

Cons

I do have to work 50 hours a week minimum. (for a single person like me its not to bad, but someone in a relationship it is difficult to have a personal life). I do not get to work 8-5, only once or twice a week, because most sales are at night and upper management wants me to be there to ensure product is delivered correctly. Making labor is a HUGE deal to my franchise owners, I do not have a problem making the labor, but sometimes we have to sacrifice other aspects to look good on paper, (less employees could mean slower service) Depending on where you are located, your age of employees could be mainly high school kids, therefore the maturity level is low, which means you have to stay on their case constantly. And as in any restaurant business, there are some rude customers that can get on your nerves.

Explore other reviews about Dairy Queen

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team to work with.

Cons

Understanding management expectations was challenging.

3.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

-Great coworkers -Decent food -Awesome desserts -Fairly easy to operate fryers and ice cream machinery -Teaches basic math and customer service skills easily transferable to other jobs

Cons

-Rude customers (creepy old men, smokers, demanding/excessive requests, etc) -Entitled regulars (were up at 6 AM daily banging on the doors to be let in and several looked down on employees for working in fast food) -Ice cream bags and drink boxes were a pain to carry -POS system was ok to operate but got complicated at times (would overcharge customers or be difficult to find certain items) -Drive Thru system (headset and speaker) were a pain to operate, especially when customers whispered or when it was raining -Strict and hard to manage Drive Thru time requirements (maximum of 3:30) -Two managers were fired for stealing…

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