Terrible working conditions under an incompetent senior manager staff - Cashier Dairy Queen Employee Review

1.0
Mar 11, 2010
Recommend
CEO approval
Business Outlook

Pros

employee discount on meals free ice cream cake for your birthday you don't have to pay or your uniform young staff

Cons

young staff who are often not trained correctly by management cleaning duties are not adequately divvied up absentee management rules are not enforced

Explore other reviews about Dairy Queen

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team to work with.

Cons

Understanding management expectations was challenging.

3.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

-Great coworkers -Decent food -Awesome desserts -Fairly easy to operate fryers and ice cream machinery -Teaches basic math and customer service skills easily transferable to other jobs

Cons

-Rude customers (creepy old men, smokers, demanding/excessive requests, etc) -Entitled regulars (were up at 6 AM daily banging on the doors to be let in and several looked down on employees for working in fast food) -Ice cream bags and drink boxes were a pain to carry -POS system was ok to operate but got complicated at times (would overcharge customers or be difficult to find certain items) -Drive Thru system (headset and speaker) were a pain to operate, especially when customers whispered or when it was raining -Strict and hard to manage Drive Thru time requirements (maximum of 3:30) -Two managers were fired for stealing…

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