Frustrating environment - Shift Manager Dairy Queen Employee Review

Great team to work with.

Understanding management expectations was challenging.

-Great coworkers -Decent food -Awesome desserts -Fairly easy to operate fryers and ice cream machinery -Teaches basic math and customer service skills easily transferable to other jobs

-Rude customers (creepy old men, smokers, demanding/excessive requests, etc) -Entitled regulars (were up at 6 AM daily banging on the doors to be let in and several looked down on employees for working in fast food) -Ice cream bags and drink boxes were a pain to carry -POS system was ok to operate but got complicated at times (would overcharge customers or be difficult to find certain items) -Drive Thru system (headset and speaker) were a pain to operate, especially when customers whispered or when it was raining -Strict and hard to manage Drive Thru time requirements (maximum of 3:30) -Two managers were fired for stealing…