nothing ever changes - Assistant Manager Dairy Queen Employee Review

2.0
Apr 10, 2022
Recommend
CEO approval
Business Outlook

Pros

Could be a good place if the management cared more about their employees

Cons

Not giving time to properly train, Treated like robots, negative attuites towards employees. Too much complaining about drive times the employees cant control, when the customer pulls into the line and chooses to wait they expect to get correct and fresh food. To rushed and customer not getting proper care, 1 person is expected to do the job of 3. All they care about is drive times, The customer would rather have good food and an order without mistakes.

Explore other reviews about Dairy Queen

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team to work with.

Cons

Understanding management expectations was challenging.

3.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

-Great coworkers -Decent food -Awesome desserts -Fairly easy to operate fryers and ice cream machinery -Teaches basic math and customer service skills easily transferable to other jobs

Cons

-Rude customers (creepy old men, smokers, demanding/excessive requests, etc) -Entitled regulars (were up at 6 AM daily banging on the doors to be let in and several looked down on employees for working in fast food) -Ice cream bags and drink boxes were a pain to carry -POS system was ok to operate but got complicated at times (would overcharge customers or be difficult to find certain items) -Drive Thru system (headset and speaker) were a pain to operate, especially when customers whispered or when it was raining -Strict and hard to manage Drive Thru time requirements (maximum of 3:30) -Two managers were fired for stealing…

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