Fun place although depends on manager and co-workers - Key Holder Dairy Queen Employee Review

3.0
Aug 30, 2010
Recommend
CEO approval
Business Outlook

Pros

Cheap to free food is nice and at my personal location my co-workers are very friendly and I enjoy working with them

Cons

You can sometimes get rude customers, big differences in how busy the store is depending on the weather (when it's cold it's almost alwasy dead, and when it's hot out it's packed and tons of customers)

Explore other reviews about Dairy Queen

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team to work with.

Cons

Understanding management expectations was challenging.

3.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

-Great coworkers -Decent food -Awesome desserts -Fairly easy to operate fryers and ice cream machinery -Teaches basic math and customer service skills easily transferable to other jobs

Cons

-Rude customers (creepy old men, smokers, demanding/excessive requests, etc) -Entitled regulars (were up at 6 AM daily banging on the doors to be let in and several looked down on employees for working in fast food) -Ice cream bags and drink boxes were a pain to carry -POS system was ok to operate but got complicated at times (would overcharge customers or be difficult to find certain items) -Drive Thru system (headset and speaker) were a pain to operate, especially when customers whispered or when it was raining -Strict and hard to manage Drive Thru time requirements (maximum of 3:30) -Two managers were fired for stealing…

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