Stay away - Assistant General Manager Dairy Queen Employee Review

1.0
Feb 11, 2024
Recommend
CEO approval
Business Outlook

Pros

Met some cool people along the way. CEO is nice but that’s it.

Cons

Pay sucks. Upper management sucked. Only one DM I liked working with. After they left it went downhill. I was being ran ragged. Acting as the sit in GM while being told I would be promoted just for them to hire someone from outside of the company. Another manager at the location was seen on camera stealing money from the safe. Accused me and still somehow got the DM to have a meeting about MY issues. I worked multiple 18 hour shifts in a row with no break while being the only one in the store having to run lobby, drive thru, soft serve, kitchen, and management. Not to mention raises were almost impossible to get.

Explore other reviews about Dairy Queen

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team to work with.

Cons

Understanding management expectations was challenging.

3.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

-Great coworkers -Decent food -Awesome desserts -Fairly easy to operate fryers and ice cream machinery -Teaches basic math and customer service skills easily transferable to other jobs

Cons

-Rude customers (creepy old men, smokers, demanding/excessive requests, etc) -Entitled regulars (were up at 6 AM daily banging on the doors to be let in and several looked down on employees for working in fast food) -Ice cream bags and drink boxes were a pain to carry -POS system was ok to operate but got complicated at times (would overcharge customers or be difficult to find certain items) -Drive Thru system (headset and speaker) were a pain to operate, especially when customers whispered or when it was raining -Strict and hard to manage Drive Thru time requirements (maximum of 3:30) -Two managers were fired for stealing…

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