Pros
Good salary and benefits compared to most other employers in the Panhandle. Good workload balance and rewarding work on the technical front. Friendly environment. lots of very cordial folks around the office.
Cons
Processes are improving, but technical leadership is lacking in a certain few departments. Team leads do not own their projects end to end, sometimes not well versed with key technical concepts and protocols. No support or safe-space to escalate critical issues from senior management either. Leaves a lot of people working in silos. Project management is sloppy. Little drive to improve technically, all too much reliance on a bread-and-butter product which currently reports major quality issues and field returns. A very serious issue is frequent broaching of political and religious topics which is very unsettling in a work environment. Management needs to strictly regulate this considering the diversity of the workforce and how folks of the minority beliefs can feel insecure and marginalized with what can be described as borderline proselytization - which sometimes occurs over lunches or coffee or even in the office space. It's even more troubling when it comes from direct higher-ups and leaves one wondering whether there is actual bias against them. Hence, the toxic culture remark in the headline.