Interesting changes - Territory Business Manager Daniels Health Employee Review

2.0
Sep 3, 2015
Recommend
CEO approval
Business Outlook

Pros

I heard the other day this company is still around and just had a name change. I haven’t been at Daniels Sharpsmart (Daniels Health) for quite some time. Hopefully this review is still relevant. The structure was very autocratic. Orders would be passed down from the top which made it easy to know what to focus on, which was great. There was a clear person in charge. Company was growing which was a plus.

Cons

I am so happy I left. It felt like a massive dark period for me under their old CEO. I see that founder has stepped back in, which hopefully made a big difference. But I am always going to wonder if the name changes here was for similar reasons to Malaysian Airlines name change, trying to shake off some of the bad blood. In my opinion there was a lot of bad blood with quite a few ex employees. I feel the handling of employees when there were issue like low budget numbers was horrible and ultimately led to the company losing a lot of its sales team.

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Daniels Health Response
8y
Thank you for taking the time to give an account of your experiences. Some of the issues you have raised were very valid and I am sorry that this caused a negative experience for you during your time of employment. Dan Daniels, the founder and owner of the Daniels group, did take on the role of CEO for Daniels Health USA a few years ago; I personally feel that this has been a very positive step for Daniels company-wide in re-aligning with its values and renewing its focus on our North American growth. Our change of name two years ago, whilst naturally ushering in a 'new chapter' as change always does, was not intended to shake off the past. 'Sharpsmart' was a name that well defined our business for many years whilst we were predominantly focused on our reusable sharps containment systems, however in recent years we have dramatically diversified the products and services that we provide to the healthcare sector. Globally we recognized that the name 'Daniels Sharpsmart' was not an adequate reflection of the international healthcare-focused company that we had become. I thank you for your advice, it's been very well considered and we have put a lot of focus in the last two years into the connectedness of our management teams and national communications. We still have need and opportunity to refine, but I feel that we have come a long way on the road to change. I hope that your career post-Daniels has continued to thrive, thank you for your feedback. Laura Wakelam Chief Marketing Officer

Explore other reviews about Daniels Health

5.0
Mar 17, 2026
Recommend
CEO approval
Business Outlook

Pros

I had an amazing experience working with this company. From start to finish, everything was handled with professionalism, efficiency, and genuine care. Daniel and the team went above and beyond to ensure that every detail was taken care of, and the results truly exceeded my expectations.

Cons

What stood out the most was their commitment to quality and customer satisfaction. Communication was clear and timely, and they made the entire process smooth and stress-free. It’s rare to find a company that combines expertise, reliability, and excellent customer service so well.

4.0
Jun 12, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- growing company - recession proof - good people - growth potential

Cons

- mediocre benefits for a healthcare company. No parental leave

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