5.0
Mar 9, 2026
Current employee
Recommend
CEO approval
Business Outlook
Pros
I started with basic troubleshooting skills and have learned so much about how enterprise IT runs. We follow documented processes, track everything in the ticketing system, and communicate clearly with users. My supervisor is patient and explains the "why" behind fixes. The team is collaborative and shares knowledge openly. Pay is fair for entry-level, and the experience will carry my career.
Cons
Some clients are stressed and take it out on you