Solid company, long hours, good people - Service Manager Darden Employee Review

4.0
Jun 15, 2012
Recommend
CEO approval
Business Outlook

Pros

Good people for the most part. Excellent programs to help employees. Generous benefits after the first year to every full time employee, even hourly. Very high standards of food safety and quality.

Cons

Hourly employees are generally unhappy but they have it really good. Some GMs know their stuff, most are not good at their job. Darden goes to great lengths to make the manager jobs idiot-proof but some still can't cut it. Directors are the highest level anyone in operations will meet (after initial training). Training after the MIT program is roughly zero and don't ever think you can get to corporate from operations; won't happen. Good servers make more money than managers and get basically the same benefits.

Explore other reviews about Darden

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Good place to work and good benefits

Cons

No cons. Very transparent with expectations

5.0
Jul 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work culture & leaders that care deeply about growth and development

Cons

Compensation seems to be an uphill battle

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