Inside Sales Review - Cambridge - Inside Sales Representative Darktrace Employee Review

1.0
Jul 27, 2018
Recommend
CEO approval
Business Outlook

Pros

Free food on Fridays, BUPA healthcare. Used to have a great team, but most now have left.

Cons

Management is terrible, micromanagement to an extreme including counting bathroom breaks, coffee breaks, time taken for lunch. If you are late back from lunch or break an email will go round to the entire department reminding them to be back at their desks at the necessary time. Calls and emails monitored to ensure to ensure you make enough. Talk between colleagues was monitored to ensure not too much time was spent chatting. No team spirit, a hostile atmosphere of first over the line wins is actively promoted, regardless of how many people they step on to get there. Time is as inflexible as it gets, you must take lunch at a designated time and for a designated duration. If you have a doctor’s appointment in the morning you need to take a half day holiday, even if you will only miss half an hour. Management consistently miss out praising and rewarding the hard workers and fail to spot members of the team who make up all their figures. There are very few social events and no interaction with other departments.

Explore other reviews about Darktrace

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

good pay, good culture and great tech sales exposure

Cons

lack of internal promotion path, just overall lack of vertical career trajectory

2.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Autonomy & Independence: You get great autonomy to build your own schedule. It operates very much like a true field sales motion, which is great if you value independence. Perks: There is a high degree of expense freedom, and the Sales Kickoffs are a definite highlight.

Cons

The company is currently gasping for air and is super misaligned. There is absolutely no sense of direction. The Go-To-Market (GTM) strategy obviously doesn't work because leadership changes strategy it every Half because of poor performance . Turnover is INCREDIBLY HIGH, people was congratulating me that I made it at Darktrace more than a year when I left, which is never a good sign for a company. CEO REPVUE- stated that only 15% of reps hit their goal attainment at Darktrace from it's reviews. If you apply here, you need to know exactly what you are getting into and be willing to work extremely hard just to help dig the company out of a hole.

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