Excellent Product & Engineering Culture - Account Executive Datadog Employee Review

With a superior product we sometimes forget the emotional / human / relationship building part of sales. Logic only goes so far. We need to wine and dine customers more. We are making great strides in this area but have ground to cover. Our competitors, generally speaking, have inferior offerings and far less % of revenue going to R&D (especially Dyna & NR -this is indisputable publicly available info). However, they know how to make customers feel special which mitigates the effect of their engineering inferiority, layoffs, and constantly changing price models. We also need to embrace open source even more than OTEL support and Vector.