Heavy emphasis on team, when team means being part of the GOB in your area and not speaking out against very inappropriate behavior. Your trainer may very well be someone who is assigned as your mentor that is a competing coworker. Hopefully they won't set you up to fail and leave out key elements of the position. Sales is disposable and you must be willing to be talked down to by builders or project coordinator if they do not like you or are in a bad mood. They are the employees that are valued. If you blow the whistle on unethical behavior of a tenured employee, you will pay the price severely in backlash. Politics are more important than anything, even more than your success with sales and customer satisfaction. You will have to fill out surveys via email that everyone knows are not confidential and say everything is great.
