A company that needs structure and better management. - Sales David Yurman Employee Review

1.0
May 26, 2017
Recommend
CEO approval
Business Outlook

Pros

If you're one of managements favorites you'll love it and get away with anything. The pay is good if your in a flagship store or a high volume store. However, the business is slow and people argue over clients, even when it's clear it's your client.

Cons

Management is very lost! I witnessed a roller coaster of emotions from various managers that should have not been in management. The product breaks easily and I hated standing behind a product that broke so easily and selling it to customers. People were dropping like flies that worked there. Every day it was a new exit from cooperate. If you want a answer from cooperate you can forget about hearing anything anytime soon. I've worked in luxury retail over 10 years and never witnessed such behavior from its employees. The brand needs to learn what luxury is and put it into motion. The sad thing is the people that work in these stores believe they are giving great luxury service. The operations management was not great either!

Explore other reviews about David Yurman

5.0
Jan 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Company really supports their employees. Next level platforms have built relationships and KPI’s in an effort to grow the brand and reach more engagement.

Cons

Nothing to specify as the company has grown and evolved.

3.0
Feb 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Working at David Yurman was a great experience overall. The pay structure and commission potential are very strong, especially for those who are motivated and good at building client relationships. The jewelry itself is good quality, which makes it easier to sell with confidence, and there is opportunity to make great money, top performing ambassadors are easily earning $110k+ annually.

Cons

While there is strong earning potential at David Yurman, the work environment can be challenging depending on the store and management. At the location I worked at, there was a high level of micromanagement and constant pressure to meet individual monthly sales quotas, even when the store was already meeting or exceeding its overall goals. This created unnecessary stress and took away from what could have been a more collaborative team environment. Because individual performance is heavily emphasized, it can also lead to a more competitive or “shark-like” atmosphere, where sales interactions feel tense as everyone is focused on hitting their numbers. Management styles were consistent, but expectations were extremely high, which can negatively impact morale and work life balance especially during peak seasons. There is also limited flexibility and, in some cases, unclear paths for advancement. While the brand and compensation structure are strong, the day to day experience can feel intense and overly performance driven, making it a difficult long term fit for some employees.

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