Good company overall - Customer Support - Team Lead DaySmart Software Employee Review

4.0
Jan 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Transparency in how all the verticals are doing. Management do seem to care about their employees. Fully remote

Cons

Very strong push into AI right now, which is normal, but can feel tiring hearing about and using different AI products. A lot of remote workers are not in the hub cities so there isn’t a lot of events to attend unless you live near one of the hubs. Can feel quite difficult to move verticals internally and not all of the verticals offer the same room for growth. This leads to feeling like you may need to leave the company to grow professionally

Explore other reviews about DaySmart Software

5.0
Jan 2, 2026
Recommend
CEO approval
Business Outlook

Pros

I worked at DaySmart for almost a year and loved the company while I was there. The people I worked with while I was there were absolute hard working sweethearts, fantastic to work with and very technically competent. I wish them all the absolute best of luck in the future.

Cons

Unfortunately I had to leave for personal reasons, but DaySmart is definitely headed in a positive direction vs some of the older reviews here on glassdoor.

1.0
Jul 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The individuals who get the work done are the best part and are truly great people

Cons

Too many to list. Leadership constantly changes direction, top-down management who don’t really do anything and only promote their friends. It’s a toxic environment where the company overworks all of the good people to get results. There is an active effort to replace all of us with AI and leadership can continue to just profit off the business.

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