Local Operations throttled by corporate oversight. - Department Manager Delaware North Employee Review

Your job can be deemed unnecessary at the drop of a hat, while other departments remain overstaffed and unchecked. I have worked for Delaware North for nearly a decade, and until recently, I was certain I would retire from this company. They recently eliminated hundreds of HR Coordinators without notice, leaving the HR managers to operate alone. Our local coordinator, who is an incredibly hard worker, returned from a bereavement leave only to be told she had been eliminated before even getting to her desk. This left our newly appointed HR manager to prepare for Sunday's stadium event alone, on top of her other duties. Meanwhile, out of the dozens of units I have worked for, we have by far the most arrogant and borderline useless IT department I have encountered. They have 2 full time technicians that can rarely be bothered to help operations staff unless it's convenient for them, and a manager that's too afraid to hold his employees accountable for their ineptitude. The longest-tenured of the 3 has been here over 10 years and is constantly milking overtime and running personal errands without clocking out, yet is always busy working on projects for other units or decorating their office when asked for simple assistance. The only respectful technician we've had got promoted out of the role years ago and it's never been the same. Both HR and IT are corporate functions operating at the unit level, but are rarely handled with the same level of value assessment. We need an HR Coordinator. We do not need three IT admins doing the work of one. The number of managers I have spoken to that are considering looking elsewhere is staggering.