Communicator - Communicator Delaware North Employee Review

3.0
Sep 20, 2016
Recommend
CEO approval
Business Outlook

Pros

I worked for the company for nine years. And had the opportunity to meet many interesting people. I received many positive reviews and one honor for working to make KSC more accommodating for autistic children. The company gave me many opportunities and responsibilities of which I was so appreciative.

Cons

After working with Delaware North full time and part-time over a nine year period, I missed two upper management meetings. One of the meetings was due to the death/funeral of my father. So I was out of state when one of the meetings was held. I was at first threatened and then terminated. As a career educator working at KSC, I was very disappointed with employee treatment.

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5.0
May 9, 2026
Recommend
CEO approval
Business Outlook

Pros

good environment, nice people, nice food

Cons

poor network, terrible traffic ,low salary

2.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Good first exposure to client facing roles if no prior exposure. Good for learning to balance technical execution with advisory duties. Good for hands-on experience/learning CRM tools you may not have had prior experience with. Decent benefits. Opportunities to create your own “fun” side projects if you have enough drive to do so.

Cons

Long hours, frequent after-hours/on-call work, including weekends and holidays. Lack of clearly defined process/constantly changing process, making onboarding new hires challenging or educating other departments more difficult. Frequently pivoting business decisions, causing further hiccups in process. Lack of communication. Lack of upward career mobility. Base pay is relatively low. While there are opportunities for raises, chances of promotion are very rare. High stress, high turnover environment that causes scrambling to fill in gaps of lost productivity, causing more pivoting business decisions and revisions of process.

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Delaware North Response
1mo
Thank you for taking the time to share your feedback. We value hearing from former team members and recognize there are always opportunities to improve the employee experience. If you would like to share additional details, we encourage you to contact askhr@delawarenorth.com so your concerns can be reviewed further.
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