Assistant manager ii - Assistant Manager II Delaware North Employee Review

1.0
Dec 19, 2016
Recommend
CEO approval
Business Outlook

Pros

that you can put on your resume that you work for a multi-billion-dollar company with multiple units.

Cons

Atlanta Hartsfield Jackson The entire operation was a Train wreck! We were a joke to our employees, because we couldn't possibly get any support from upstairs. One of my units was infested with roaches and it took a roach crawling into somebody's water and an additional 2 months to get the clearance to call for fumigation. Honestly this place is a joke! They always talk about how the guest experience it's supposed to be superb and how people are taking care of and you can go "anywhere and do anything" and my personal favorite ,"you will,never need another job again!" Moral of the story just dont do it, its not worth it

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5.0
May 9, 2026
Recommend
CEO approval
Business Outlook

Pros

good environment, nice people, nice food

Cons

poor network, terrible traffic ,low salary

2.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Good first exposure to client facing roles if no prior exposure. Good for learning to balance technical execution with advisory duties. Good for hands-on experience/learning CRM tools you may not have had prior experience with. Decent benefits. Opportunities to create your own “fun” side projects if you have enough drive to do so.

Cons

Long hours, frequent after-hours/on-call work, including weekends and holidays. Lack of clearly defined process/constantly changing process, making onboarding new hires challenging or educating other departments more difficult. Frequently pivoting business decisions, causing further hiccups in process. Lack of communication. Lack of upward career mobility. Base pay is relatively low. While there are opportunities for raises, chances of promotion are very rare. High stress, high turnover environment that causes scrambling to fill in gaps of lost productivity, causing more pivoting business decisions and revisions of process.

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Delaware North Response
1mo
Thank you for taking the time to share your feedback. We value hearing from former team members and recognize there are always opportunities to improve the employee experience. If you would like to share additional details, we encourage you to contact askhr@delawarenorth.com so your concerns can be reviewed further.
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