Very hostile work environment. - Anonymous employee Delaware North Employee Review

1.0
May 13, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible hours and ability to pick and choose which shifts I wanted but only because I have a great deal of Hospitality Experience.

Cons

Work place bullies. Racists, and back stabbers galore. Very clicky and people would try to put down their fellow worker in the hope of progression for themselves. Knowledge is a disadvantage as all the fakers were intimidated by knowledgeable people and instead of using your knowledge to learn. No team work whatsoever. No communication skills, a lot of people couldn't even speak English? Laziness that I have never seen in 30 years within the hotel industry. Physical assault, hindering of your work by supposed team leaders! Amateur operation all in all.

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Pros

good environment, nice people, nice food

Cons

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2.0
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Pros

Good first exposure to client facing roles if no prior exposure. Good for learning to balance technical execution with advisory duties. Good for hands-on experience/learning CRM tools you may not have had prior experience with. Decent benefits. Opportunities to create your own “fun” side projects if you have enough drive to do so.

Cons

Long hours, frequent after-hours/on-call work, including weekends and holidays. Lack of clearly defined process/constantly changing process, making onboarding new hires challenging or educating other departments more difficult. Frequently pivoting business decisions, causing further hiccups in process. Lack of communication. Lack of upward career mobility. Base pay is relatively low. While there are opportunities for raises, chances of promotion are very rare. High stress, high turnover environment that causes scrambling to fill in gaps of lost productivity, causing more pivoting business decisions and revisions of process.

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Delaware North Response
1mo
Thank you for taking the time to share your feedback. We value hearing from former team members and recognize there are always opportunities to improve the employee experience. If you would like to share additional details, we encourage you to contact askhr@delawarenorth.com so your concerns can be reviewed further.
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