Lots of turnover and turmoil at Management levels - Anonymous employee Delaware North Employee Review

1.0
Jul 31, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

4.5% to 5% 401k match

Cons

1 week of Vacation only AFTER 1 year of service. 0 sick time, 0 holidays, 0 personal days for hourly jobs. Little to no training in stores No raises for 2 years Inconsistent rules Schedules are sometimes posted less than 2 days ahead Feel like you have to watch your back

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Delaware North Response
7y
Thank you for your feedback. Please be assured we value your concerns and will address them as best we can. We’d like to suggest reviewing our company’s Open Door Policy that includes associate guidance on reporting concerns, including at the local unit level. A copy of the policy can be found within our company’s Associate Handbook available at your unit’s Human Resources Office.

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5.0
May 9, 2026
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CEO approval
Business Outlook

Pros

good environment, nice people, nice food

Cons

poor network, terrible traffic ,low salary

2.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Good first exposure to client facing roles if no prior exposure. Good for learning to balance technical execution with advisory duties. Good for hands-on experience/learning CRM tools you may not have had prior experience with. Decent benefits. Opportunities to create your own “fun” side projects if you have enough drive to do so.

Cons

Long hours, frequent after-hours/on-call work, including weekends and holidays. Lack of clearly defined process/constantly changing process, making onboarding new hires challenging or educating other departments more difficult. Frequently pivoting business decisions, causing further hiccups in process. Lack of communication. Lack of upward career mobility. Base pay is relatively low. While there are opportunities for raises, chances of promotion are very rare. High stress, high turnover environment that causes scrambling to fill in gaps of lost productivity, causing more pivoting business decisions and revisions of process.

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Delaware North Response
1mo
Thank you for taking the time to share your feedback. We value hearing from former team members and recognize there are always opportunities to improve the employee experience. If you would like to share additional details, we encourage you to contact askhr@delawarenorth.com so your concerns can be reviewed further.
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