Disorganized and no communication. - Snack Bar Attendant Delaware North Employee Review

2.0
May 2, 2014
Recommend
CEO approval
Business Outlook

Pros

I worked at an airport as a Snack Bar Attendant. There were a lot of fun people to work with. Also not bad pay for what the job was. The overtime rate is awesome, and I worked a lot of overtime.

Cons

Where I worked it was extremely disorganized. I worked at an airport, and there were days I would work 12 hour days (Awesome overtime rates!), but I would get a call to go to another retail store in the airport, then run into my supervisor halfway there and get yelled at for leaving my current store (which did have another employee there), even though I got a call two minutes before to switch. No communication and disorganized.

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5.0
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Pros

good environment, nice people, nice food

Cons

poor network, terrible traffic ,low salary

2.0
May 19, 2026
Recommend
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Pros

Good first exposure to client facing roles if no prior exposure. Good for learning to balance technical execution with advisory duties. Good for hands-on experience/learning CRM tools you may not have had prior experience with. Decent benefits. Opportunities to create your own “fun” side projects if you have enough drive to do so.

Cons

Long hours, frequent after-hours/on-call work, including weekends and holidays. Lack of clearly defined process/constantly changing process, making onboarding new hires challenging or educating other departments more difficult. Frequently pivoting business decisions, causing further hiccups in process. Lack of communication. Lack of upward career mobility. Base pay is relatively low. While there are opportunities for raises, chances of promotion are very rare. High stress, high turnover environment that causes scrambling to fill in gaps of lost productivity, causing more pivoting business decisions and revisions of process.

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Delaware North Response
1mo
Thank you for taking the time to share your feedback. We value hearing from former team members and recognize there are always opportunities to improve the employee experience. If you would like to share additional details, we encourage you to contact askhr@delawarenorth.com so your concerns can be reviewed further.
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