Great Pay, Chaotic Scheduling - Server/Bartender Delaware North Employee Review

Effective communication is essential. Employees deserve transparency, especially when their hours are at risk of being cut without notice after transitioning to part-time. Scheduling should be a tool for success, yet it remains a chaotic, uncoordinated mess that no one seems willing to improve. Thoughtful scheduling could benefit both the business and employees, ensuring that everyone has the opportunity to work. Rather than burdening one person with all the worst shifts and lowest pay, those shifts could be fairly distributed among the team. Instead, the same poorly designed schedule is copied and pasted each week, leading to burnout and high turnover. If leadership wants to retain staff, they need to rethink how shifts are assigned—because right now, they’re brutal.