Good Company Struggling with Communication and Lack of Organization - Corporate Shared Services Delek US Employee Review

4.0
Sep 12, 2020
Recommend
CEO approval
Business Outlook

Pros

Opportunity to perform many different types of work; small staff; smart CEO who challenges executive team to be better; becoming an innovative culture; many lines of business and possible opportunity to move around within the company

Cons

Poor communication from executive team to staff; unorganized; lacks processes which creates confusion; secretive environment; with the exception of the CEO and one or two, the executive team doesn’t commend its staff and share the credit so to speak; not very team oriented - at times can be condescending and bossy; executives often second guess the subject matter experts and create more work and frustration

Explore other reviews about Delek US

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Very fun crew with great energy

Cons

Days can be long every now and then

1.0
Mar 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You can get a good payout if you can tolerate the toxicity.

Cons

While the initial recruitment pitch is polished, the internal reality is a culture defined by a "run by a few, for a few" mentality. There is a palpable lack of regard for the broader team, as leadership appears primarily focused on their own career optics in a way that feels exclusionary to those doing the heavy lifting. * The "Two-Year" Trap: Top talent is often brought in under the guise of long-term opportunity, only to find an environment designed for short-term extraction. This has created a cycle of constant turnover and a "revolving door" of staff. * Health and Balance: The workload is relentless, and the lack of work-life balance quickly takes a toll on your physical and mental health. Many stay only because the "golden handcuffs" of a high salary make them feel trapped. * Management Style: There is very little genuine investment in team morale or development. Once you're in, the focus shifts entirely to output, often at the expense of the individual’s well-being. Final Verdict: Despite the strong pay and talented peers, the high turnover rate and disregard for the team make this a difficult environment to recommend for the long term.

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Delek US Response
3mo
Thank you for your feedback. We take concerns about culture, workload, and development seriously. At Delek US, we’re focused on building a high-performing environment where employees feel supported and have clear opportunities to grow. We recognize experiences can vary, and we’re actively working to strengthen leadership, improve balance, and enhance employee engagement.
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