Company motto is Integrity and Hinesty, yet they knowingly pay less than livable wages. - Sales Associate/Cashier Delek US Employee Review

2.0
Jun 9, 2024
Recommend
CEO approval
Business Outlook

Pros

My manager is a class act. Customers are mostly ok.

Cons

Corporate is a circus. None of them can work a store. They visit and refuse to acknowledge their employees unless they're management. Huge focus on potential theft by employees, but they don't report customer theft and accept that as a write off. They continually add on new responsibilities, yet rarely increase our pay. I've taken on several new tasks and projects in the last 2+ years and I've only been given 2 raises of 25 cents each. We don't even get pity pizza parties or $20 holiday bonuses or anything.

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Delek US Response
2y
Thank you for sharing your frustrations. We are always striving to be a great place to work. We will pass along your comments on the pay scale as a sales associate/cashier.

Explore other reviews about Delek US

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Very fun crew with great energy

Cons

Days can be long every now and then

1.0
Mar 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You can get a good payout if you can tolerate the toxicity.

Cons

While the initial recruitment pitch is polished, the internal reality is a culture defined by a "run by a few, for a few" mentality. There is a palpable lack of regard for the broader team, as leadership appears primarily focused on their own career optics in a way that feels exclusionary to those doing the heavy lifting. * The "Two-Year" Trap: Top talent is often brought in under the guise of long-term opportunity, only to find an environment designed for short-term extraction. This has created a cycle of constant turnover and a "revolving door" of staff. * Health and Balance: The workload is relentless, and the lack of work-life balance quickly takes a toll on your physical and mental health. Many stay only because the "golden handcuffs" of a high salary make them feel trapped. * Management Style: There is very little genuine investment in team morale or development. Once you're in, the focus shifts entirely to output, often at the expense of the individual’s well-being. Final Verdict: Despite the strong pay and talented peers, the high turnover rate and disregard for the team make this a difficult environment to recommend for the long term.

1
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Delek US Response
3mo
Thank you for your feedback. We take concerns about culture, workload, and development seriously. At Delek US, we’re focused on building a high-performing environment where employees feel supported and have clear opportunities to grow. We recognize experiences can vary, and we’re actively working to strengthen leadership, improve balance, and enhance employee engagement.
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