A part of something greater... - Cloud ProSupport L1 Queue Manager Dell Technologies Employee Review

5.0
Oct 12, 2016
Recommend
CEO approval
Business Outlook

Pros

Work Life Balance is important to them. Benefits are competitive. The Company Culture allows you to go and give back to your local communities with hosted events, and some donation matching. I never felt like the company lacked vision. There was always a goal and a path.

Cons

The larger the company, the easier it is to get lost. When sweeping changes are made, many good employees can lose their jobs. While I know it's important to "Cut the fat," it's also important to make every effort to retain the talent when/where possible.

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Dell Technologies Response
9y
Thank you so much for your review! In particular, we appreciate your comments about treating employees with respect and helping them grow their careers can also create life long customers. This is great to hear and we appreciate your feedback and review. Best of luck to you!

Explore other reviews about Dell Technologies

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

I like it here a lot

Cons

Pay could be a little higher

1.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

At this point? None honestly.

Cons

They did a complete 180 since I got hired. Came in as remote during COVID and now that they forced most people back to the office, they made us 3rd class citizens in the company. Can't get a raise, a promotion, any spiffs or even the same contests that the people in the office do. This company does not keep promises and has been constantly doing workforce reductions ever year like clockwork for 4 years now. The COO Jeff Clarke is an absolute clown as well, you have to go into the office dressed as business casual, but this guy goes to One Dell World in undersized lame t-shirts every year. Hypocrisy at all levels of this company. Just looking for a good opportunity and I am out, after talking to my co workers I feel like 70-80% feel the same. The tools also suck and are down half the time as well.

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