Lack of Innovation and too much micro-management - Small Medium Business Account Manager Dell Technologies Employee Review

2.0
Mar 10, 2010
Recommend
CEO approval
Business Outlook

Pros

Dell is segmented into many different departments, and sometimes you get stuck with a great team and manager, and sometimes you don't. I was fortunate to have been in a good sales department when I started off, and the people around me were very supportive.

Cons

Dell is profit-driven and only cares about hitting their quarterly numbers. For such a relatively young tech company, this place is run by a bunch of middle-aged men in suits who act like their job is more important than yours. Excessively high quotas in the sales departments with few benefits or perks (no free coffee, and the cafeterias are expensive, for example).

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5.0
Apr 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Work Life Balance is great

Cons

Layoffs are always around the corner

1
4.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

The benefits are good overall. PTO is generous and the culture is pretty good depending on your department. Dell has a lot of vendors it partners with that offer a lot of incentives. They put on many events which can break up the monotony after returning to office 5 days a week.

Cons

Commission payouts have significantly decreased since I started. They seem to change the commission structure every quarter which is frustrating. Quotas are inflated due to price increases across the industry. They continue to implement new KPIs which must be met in order to get promoted. So you're essentially having to constantly do more work for less pay.

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