Overworked & Underpaid - Resolution Manager Dell Technologies Employee Review

3.0
Jul 29, 2022
Recommend
CEO approval
Business Outlook

Pros

It is a great place to learn and gain certification. A good starter company for people new to the industry.

Cons

Once you reach about the 5 to 7-year mark, they will continue to elevate you but will not pay you what you are worth, and make a lot of excuses about why. It is this practice that is causing a quiet but painful exodus of Critical incident Managers from Dell.

Explore other reviews about Dell Technologies

5.0
Apr 6, 2026
Recommend
CEO approval
Business Outlook

Pros

work life balance well- structured system good compensation good benefits

Cons

none none none none none

2.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

- Good coworkers - Atmosphere is tolerable most of the time

Cons

The pay for ISAE is pathetic, probably close to being the lowest in the industry. I understand we are in sales, but 32k base salary is absurd. Especially considering how great the company is doing, and how much money you make depends entirely on your account set. It has nothing to do with skill, and everything to do with luck.

See reviews by: Helpful|Rating|Date|All