Pros
Flying benefits.- However, it is very hard to get on a plane out of DFW if you have no seniority and unless you travel during a week day at 5am. Paid Holidays & 41K Company is great. Truly take care of their customers. Culture of the company is good as well.
Cons
Management is awful. They will put you out there and not much help is provided. They set you up for failure They put the fear of God on you if you have an emergency and have to miss work ONE day during training class Lot's of gossip and drama in the office environment. If you are a RES specialist, get ready for awful shifts (as the company runs by seniority) and also for VERY VERY VERY VERY stressful calls. This job made me hate people. You take the punches since you are the first point of contact. This position took a toll in my marriage, my health since my first 3 shifts were 8pm-4:30am with Tuesday and Wednesday off. My biological system was all messed up. So many people working those hours also advised me how your quality of life would be so poor, and it was so true. Also, many people there who had been with the company for a long time told me to leave because it would kill my marriage as they had said how IT killed theirs. I developed anxiety due to this job. If I had to miss work for something serious, I was so anxious at how it would be handled by management on the next day I showed up. They would pull you out of your station and give you this awful speech about how you would be fired or on a warning. AWFUL AWFUL AWFUL. Worse position I have ever had. The flying is only good if you do it international destinations, and good luck if you try to fly to Atlanta with a new seniority. Pay is low for all the stuff you have to do. After taxes are taken off, you have very little of income. The turnover for this position is HUGE!
