Not what it used to be - Manager Delta Air Lines Employee Review

3.0
Oct 5, 2014
Recommend
CEO approval
Business Outlook

Pros

They are a very large global carrier, so you will have minimum connections throughout the world while traveling.

Cons

It is difficult to transition to other positions within the company. Pay structures are based on old culture that is geared towards "promotion from within", which bumps you up 10% in pay or to the minimum of the payscale for that position, whichever is greater. External hires are given higher starting pay that is more commensurate with market pay. Managers are all competing against each other for favor, so there is not a lot of real effort in collaborating. If anything, peers root for you to fail so they appear more competent. Due to extreme downsizing, managers were doing a lot more with a lot less, and post bankruptcy promises that the Leaders that stuck out the pay cuts and got the company through the hard times, would be the Leaders of the company. This didn't happen. A new CEO ushered in a new culture and the merger with NWA just brought new problems to resolve. There is no work-life balance, if you're not putting in 60 hours or more a week, you must be a slacker.

Explore other reviews about Delta Air Lines

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility, flight benefits, I got to see the world while getting paid.

Cons

Lack of a work contract and to work in different time zones.

5.0
Sep 18, 2015
Recommend
CEO approval
Business Outlook

Pros

Awesome company to work for! Fun work environment, cares about employees, great uniforms, competitive pay, just an awesome company to work for! They are very flexible, you can live anywhere in the world you want, as long as your able to get to work when you need to be there!

Cons

At the end of the day, it is a very large corporation. So it is very easy to become just a "number" in the company. The flight attendant group is not unionized, so rules can change very often. Make sure your time management is impeccable, because you cannot be late for work AT ALL, and there aren't many acceptable excuses, even rain is not an excuse.

220
avatar
Delta Air Lines Response
10y
Thank you for your review and recommendation of Delta. We work hard every day to make Delta a great place to work; it’s nice to hear how much you enjoy our company and our work environment. Our people and our culture are our most important competitive advantages and the direct relationship we have enjoyed with our flight attendants has served our people, our customers and our company very well. To that end, we have a strong open door policy that enables any employee to go directly to a leader with any concerns, and we have hundreds of flight attendants who are actively engaged in our business, providing feedback and working on solutions for their colleagues and our customers. At Delta, a consistent, reliable operation is one of the reasons our top customers come back to fly with us time and again. That makes employee reliability – being on time, every day, for your shift or your flight – especially important. We agree that having a fundamental understanding of the flight attendant role is important for our field leaders, and we also value diversity at all levels of the company. That’s why so many of our field leaders are flight attendant qualified and many still fly when their schedules allow. We appreciate your feedback and will be sharing it with our In-Flight team. –Wendy, Talent Acquisition Team
See reviews by: Helpful|Rating|Date|All