Is Delta Air Lines a good company to work for?

Delta Air Lines has an overall rating of 4.2 out of 5, based on over 9,309 reviews left anonymously by employees. This rating has been stable over the past 12 months. 81% of employees would recommend working at Delta Air Lines to a friend and 80% have a positive outlook for the business. The best reviews about Delta Air Lines have been left by employees working as Pilot , Intern and Captain .

Does Delta Air Lines pay their employees well?

According to anonymously submitted Glassdoor reviews, Delta Air Lines employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Delta Air Lines. This rating has been stable over the past 12 months.

How satisfied are employees working at Delta Air Lines?

81% of Delta Air Lines employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Delta Air Lines 3.8 out of 5 for work life balance, 4.0 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at Delta Air Lines?

Flight Attendant (1242) , Ramp Agent (417) , Customer Service Representative (344) , Customer Service Agent (198) , Customer Experience Specialist (186) , Ramp Agent - Ready Reserve (151) , Airline Pilot (137) , CSA - Customer Service Associate (104) , Delta Flight Attendant (99) , Manager (94) , Customer Service (80) , Reservations Agent (79) , Gate Agent (65) , Ramp Agent/Baggage Handler (65) , Project Manager (61)

What are the pros of working at Delta Air Lines according to real employee reviews?

"Great benefits and the on reserve life is only 6 days a week which is better than any other airline." ((in 1151 reviews)); "Great flight benefits at major air line that strives to be and is the best." ((in 926 reviews)); "Good pay and stuff that is good" ((in 408 reviews)); "Great people and very passionate" ((in 375 reviews)); "Great culture and very inclusive overall." ((in 365 reviews))

What are the cons of working at Delta Air Lines according to real employee reviews?

"Bad management causes employees to work in a stressful environment and suffers from mental health issues." ((in 307 reviews)); "Long hours and the necessity to stand on long flights get to be a killer after a while." ((in 173 reviews)); "There is no work life balance" ((in 134 reviews)); "Bad managers ." ((in 76 reviews)); "To much favoritism to senior employees" ((in 66 reviews))

What are employees saying about Delta Air Lines layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Delta Air Lines layoffs and their outlook for job security at Delta Air Lines in 2026.

What are the top reviewed Delta Air Lines locations?

Atlanta , New York , Minneapolis , Detroit , Los Angeles , Salt Lake City , Seattle , Dallas , Boston , Tampa , Cincinnati , Chicago , Orlando , Jamaica , San Francisco , San Diego , Fort Lauderdale , Miami , Eagan , Jf Kennedy Ap , SeaTac , Nashville , Denver , Las Vegas , Washington , John F Kennedy Airport , Hapeville , Phoenix , Kansas City , Raleigh

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Delta Air Lines reviews

Fired & Could NOT Defend Myself - Flight Attendant Delta Air Lines Employee Review

1.0

Sep 14, 2021

Flight attendant

Recommend

CEO approval

Business Outlook

Pros

You get to learn so many interesting things, see a lot of cool places and it can be a lot of fun.

Cons

My aunt died and they wouldn't let me make a phone call home until after training was over that day. It's cut throat. I saw a lady get in trouble for having a key chain that was not the right color! Unfortunately, I was fired for being associated with a bad egg. He apparently was exposing himself to other flight attendants. I didn't know that and we had just met on a flight and went out on the town because it's rare you meet a flight attendant that actually wants to have fun. Pretty sure he drugged me because I have no recollection of that night after dinner and I ONLY HAD 2 MARTINIS. I ended up missing our first leg the next day and got alcohol screened because of it. They fired me because I blew a .02 LOLLLLLL Anyway... what I didn't realize is that he was already in big trouble with the company for I guess "exposing himself" therefore, I didn't stand a chance. They wouldn't listen to me or hear me out. I was guilty of missing a flight, which is NOT GOOD bc of minimum crew rules. I'm sure that flight got delayed quite a bit, OOPS, and because I blew a measly .02 sooo maybe it was justified?! Lol They sent me home and made me wait a month before they told me I was fired. So I was home for a month without pay... just waiting. Like that's not punishment enough lolll. Moral of the story... Join an airline with a UNION. They will fight for you in situations like this and you actually have a chance to defend yourself.

Explore other reviews about Delta Air Lines

5.0

Jul 15, 2026

Aircraft maintenance technician

Recommend

CEO approval

Business Outlook

Pros

a great environment workplace to learn

Cons

hiring process is a little extensive

5.0

Sep 18, 2015

Flight attendant

Recommend

CEO approval

Business Outlook

Pros

Awesome company to work for! Fun work environment, cares about employees, great uniforms, competitive pay, just an awesome company to work for! They are very flexible, you can live anywhere in the world you want, as long as your able to get to work when you need to be there!

Cons

At the end of the day, it is a very large corporation. So it is very easy to become just a "number" in the company. The flight attendant group is not unionized, so rules can change very often. Make sure your time management is impeccable, because you cannot be late for work AT ALL, and there aren't many acceptable excuses, even rain is not an excuse.

220

Delta Air Lines Response

10y

Thank you for your review and recommendation of Delta. We work hard every day to make Delta a great place to work; it’s nice to hear how much you enjoy our company and our work environment. Our people and our culture are our most important competitive advantages and the direct relationship we have enjoyed with our flight attendants has served our people, our customers and our company very well. To that end, we have a strong open door policy that enables any employee to go directly to a leader with any concerns, and we have hundreds of flight attendants who are actively engaged in our business, providing feedback and working on solutions for their colleagues and our customers. At Delta, a consistent, reliable operation is one of the reasons our top customers come back to fly with us time and again. That makes employee reliability – being on time, every day, for your shift or your flight – especially important. We agree that having a fundamental understanding of the flight attendant role is important for our field leaders, and we also value diversity at all levels of the company. That’s why so many of our field leaders are flight attendant qualified and many still fly when their schedules allow. We appreciate your feedback and will be sharing it with our In-Flight team. –Wendy, Talent Acquisition Team

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Jobs at Delta Air Lines

Human Resources Manager, Airport Customer Service (BOS)

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