"Flight Benefits are a joke" - Reservations Agent Delta Air Lines Employee Review

1.0
Nov 19, 2023
Recommend
CEO approval
Business Outlook

Pros

Health Insurance is not so bad, it is actually pretty good, depending on what you get for yourself.

Cons

The so called "Travel Benefits" are a joke, you are told that you can get on a flight so long that there are empty seats, but when there are empty seats you are told that the flight is weight load optimized. Then they deny you boarding. The company is pushing to get all employees to purchase tickets. If you try really hard, it makes no difference. I have "won" a perfect attendance award with an S2B pass that I was told would work wonders for me non-reving. This S2B pass was useless and did nothing for me, other than get me scolded in front of other passengers by another Air line flight attendant. The pay is not great, but you are not allowed to complain, only Pilots are allowed to protest. Even when they are the better paid employees. If you are stuck working weekends, good luck, you will be stuck there for a long time. You are made to work through holidays. They "give " you floating holidays but they have to approve you to take your hard earned holiday. There is NO Work/Life Balance. You are expected to work like a slave through every single weekend if they want and every single holiday. And yet again the pay sucks.

Explore other reviews about Delta Air Lines

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

a great environment workplace to learn

Cons

hiring process is a little extensive

5.0
Sep 18, 2015
Recommend
CEO approval
Business Outlook

Pros

Awesome company to work for! Fun work environment, cares about employees, great uniforms, competitive pay, just an awesome company to work for! They are very flexible, you can live anywhere in the world you want, as long as your able to get to work when you need to be there!

Cons

At the end of the day, it is a very large corporation. So it is very easy to become just a "number" in the company. The flight attendant group is not unionized, so rules can change very often. Make sure your time management is impeccable, because you cannot be late for work AT ALL, and there aren't many acceptable excuses, even rain is not an excuse.

220
avatar
Delta Air Lines Response
10y
Thank you for your review and recommendation of Delta. We work hard every day to make Delta a great place to work; it’s nice to hear how much you enjoy our company and our work environment. Our people and our culture are our most important competitive advantages and the direct relationship we have enjoyed with our flight attendants has served our people, our customers and our company very well. To that end, we have a strong open door policy that enables any employee to go directly to a leader with any concerns, and we have hundreds of flight attendants who are actively engaged in our business, providing feedback and working on solutions for their colleagues and our customers. At Delta, a consistent, reliable operation is one of the reasons our top customers come back to fly with us time and again. That makes employee reliability – being on time, every day, for your shift or your flight – especially important. We agree that having a fundamental understanding of the flight attendant role is important for our field leaders, and we also value diversity at all levels of the company. That’s why so many of our field leaders are flight attendant qualified and many still fly when their schedules allow. We appreciate your feedback and will be sharing it with our In-Flight team. –Wendy, Talent Acquisition Team
See reviews by: Helpful|Rating|Date|All