Not what you think - Outside Sales Representative Delta Defense Employee Review

1.0
Apr 7, 2025
Recommend
CEO approval
Business Outlook

Pros

The pros is working in a cool industry with firearm, training etc..

Cons

Their slogan right now is, "Everyone Has A Number" but everyone feels like, "Everyone IS JUST A NUMBER". The core values the company has is non-existent in the field. Here are some of the main cons; 1. Don't expect to take any days off. HR more than likely will combat this with, "Flexible Schedule" opportunity. 2. Days off are being used as an award (not talking about PTO). They only want you to take one day off a week per week. Even on the day off, you will have several phone calls from your leadership or be required to jump onto a conference call. 3. No raises are given. HR will reply with, "uncapped commissions" and use the standard statement of your $40K is the national average. This is not talked about during the hiring or onboarding phase. 4. Forced to use a company vehicle. This actually brings down your salary to below $35K. HR will more than likely say, you can use the vehicle for personal use but to a certain percentage. 4. Receive phone calls from leadership from 5:30am to midnight 5. Leadership says they want you to push memberships onto others until they walk out or the person has to call the police on you. 6. Delta says the hours for an outside sales rep is evenings and weekends. The reality is , you will be working mornings, days, evenings, nights and weekends. I do respect the HR director, Heidi. She is upfront and truthful and fair. I believe the reason why most do not want to call HR for support is the local leadership will know who their talking about and the local leadership will use retaliation against you as I've seen done to so many others in the past.

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Delta Defense Response
1y
Thank you for your feedback. We’re sorry to hear about your experience and take your concerns seriously. At Delta Defense, we believe that every team member matters, and we never want anyone to feel like “just a number.” While we are proud of our mission and the people who drive it, we know that honest feedback—especially when it’s tough—is essential to making us better. We encourage team members to bring concerns forward to be addressed constructively. If your immediate leaders are not addressing your concerns, our head of HR is available for direct support, and our president holds regular “jam sessions” to create space for open, solution-focused conversations. These opportunities are here to help, and we invite you to take advantage of them. Anonymous reviews can raise important points, but limit our ability to respond meaningfully. We’re committed to a culture that values crucial conversations, stands behind our core values, and supports the people who bring those values to life every day in every role. We’ll continue listening, improving, and working hard to ensure our culture reflects who we truly are and aspire to be. We also want to acknowledge the concern raised about sales tactics. Delta Defense is, at its core, a mission-driven sales organization, and we’re proud of the work our teams do to connect people with life-saving education, training, and protection. That said, how we sell matters just as much as what we sell. We expect our teams to lead with integrity, respect, and professionalism in every interaction. High standards are part of our culture; we continuously look for ways to improve.

Explore other reviews about Delta Defense

5.0
Mar 16, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Not sure why there are so many bad reviews. I work at the headquarters and it’s wonderful! I have worked at a few companies and there is a night and day difference - Work life balance is great - Wonderful coworkers - Great work/team building outings - Leadership invests in professional development - Lots of opportunities to be in West Bend, all paid for by Delta - Delta is very picky with who is hired to ensure everyone fits the culture - Everyone is super kind and easy to get along with. Also, everyone is very skilled - C suite is very open and honest. Company wide meetings every week that allow everyone to be informed on what is happening. - Benefits are amazing: yearly stipend, generous pto (no problems using it), hybrid or wfh options, good health insurance, USCCA membership, good pay - The dress code is very casual - Paid time off to volunteer! Plus donation matching - The owners are VERY generous

Cons

- The hours can get long some days - Very open floor plan at HQ. This can be a pro or con depending on preferences - The CEO isn’t super involved in day to day operations - Not a con to me, but you must be supportive of the second amendment and feel comfortable around firearms. - If you are someone who likes to do the bare minimum, this probably isn’t the place for you - You will need to pass the culture test and write a values essay. Again, there is a high standard for hiring.

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Delta Defense Response
2mo
Thank you for the 5-star review and for being part of Team Delta Defense LLC! We’re glad you’re experiencing the work-life balance, kind and skilled coworkers, strong benefits, and the open, honest communication we work hard to build through weekly company-wide meetings. We’ll keep investing in professional development, team connection, moving forward with Culture 2.0, and support across the business so our people can thrive while advancing our mission. We strive to take care of those who take care of members and our mission. We know the value of investing in our team members, and we are excited about all the opportunities ahead in 2026!
3.0
Mar 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Good culture at corporate level

Cons

No support or culture at the local level- pretty much on your own. No Back up. Be prepared to work 7 days a week at all hours of the day or night.

1
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Delta Defense Response
2mo
Thank you for sharing your experience and for your time with us. We are always evolving in how we support our Sales team, including dedicated leaders in each geographic region and stronger local coverage, so team members are supported. We also want to clarify that we pay based on national pay markets, and that Sales roles include uncapped performance-based commission. Thank you for your time with us. We hope you have found happiness and success since your departure.
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