Nice enough - Customer Success Manager Deltek Employee Review

4.0
Aug 24, 2017
Recommend
CEO approval
Business Outlook

Pros

Work from home. A lot of strong women in management positions which is rare in any office never mind a tech office. Very family friendly - They understand if you have to take your pet to the vet or a child to the Dr.

Cons

Lack of direction, very much who you know if you want to progress. Bonus is terrible. Strict policies for just about everything. They do survey's all the time but nothing ever changes from them.

Explore other reviews about Deltek

5.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Great management of hours and benefits keep me happy. Engaging remote presence

Cons

Salary could be better. Training for some products is non existent and reliance on AI is very high.

2.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Good culture and supportive coworkers One thing that stands out is that employees repeatedly talk about the people being collaborative and easy to work with. For CSM teams especially, there are comments about low internal drama and strong teamwork.

Cons

Morale dips after layoffs: Common issue in enterprise SaaS. Remaining employees sometimes inherit extra accounts or responsibilities after reductions. Internal communication can get corporate/vague. Employees sometimes mention leadership messaging during reorganizations feels polished but not fully transparent. Career growth uncertainty during restructures: When leadership changes or teams merge, promotions and advancement

3
See reviews by: Helpful|Rating|Date|All