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      Deltek

      Engaged Employer

      Deltek reviews

      Poor Leadership is Handicapping Growth - Customer Success Manager Deltek Employee Review

      2.0
      Jun 15, 2020
      Customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good Work/Life Balance Strong Work Remote Culture People Mean Very Well

      Cons

      Deltek produces chronically poor leadership. It's very effective at capping potential, so the best employees and leaders leave the company. It leaves a baseline of OK performers who sustain the company. There is little interest in innovating or making the products perform better. As a result none of the Deltek products are world class and are one disrupter away from irrelevance. Heavy bureaucracy that stifles productivity and produces of a culture of people doing the minimums daily.

      avatar
      Deltek Response
      6y
      Thanks for taking time to share your thoughts – we always appreciate the opportunity to learn from feedback. At Deltek, we agree that effective leadership is critical to success – and that is why we continue to invest in leadership talent and creating opportunities for all employees to innovate, grow and own their career development. We are sorry your experience did not reflect that.

      Explore other reviews about Deltek

      5.0
      Jun 15, 2026
      Technical support analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great management of hours and benefits keep me happy. Engaging remote presence

      Cons

      Salary could be better. Training for some products is non existent and reliance on AI is very high.

      2.0
      May 28, 2026
      Customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good culture and supportive coworkers One thing that stands out is that employees repeatedly talk about the people being collaborative and easy to work with. For CSM teams especially, there are comments about low internal drama and strong teamwork.

      Cons

      Morale dips after layoffs: Common issue in enterprise SaaS. Remaining employees sometimes inherit extra accounts or responsibilities after reductions. Internal communication can get corporate/vague. Employees sometimes mention leadership messaging during reorganizations feels polished but not fully transparent. Career growth uncertainty during restructures: When leadership changes or teams merge, promotions and advancement

      3
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