No work-life balance - Manager In Training (MIT) Denver Mattress Employee Review

Thank you for leaving a review about your experience with Denver Mattress. The required hours (evenings, weekends, and holidays) are shown in the ad for the position, stated on the application, and also discussed during the multi-step interview process. Saying that, our schedule for salespeople averages around 42 hours / week, and often includes a short day during the week and opportunities for early outs depending on business. This is a commission-based position and that also listed and discussed in the same ways as the hours. Our commission and bonus structure is very generous and higher than the average retail commission rate. Lastly, we discontinued the secret shopper program in January of this year and there are no plans to reinstate it. We do have a sales presentation we expect all sales associates to learn but it is by no means a script. There are parts which must be memorized during training but we do allow the salespeople to add their personality into it once they have the parts memorized. We understand that the sales process is fluid and every customer is different but we do expect our salespeople work within our framework and follow our process. We are very particular about how our salespeople sell to our customers and we have high standards as to how our customers are treated which is, in part, why we are continually raked as one of the top mattress stores for service. I truly wish you the best in the future. If you would like to discuss this further, please call me at (303) 566-8173. Thank you!