Pretends to be family oriented but are definitely not - Sales Manager Denver Mattress Employee Review

1.0
Feb 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Ok pay but little autonomy

Cons

Terrible 11 houre days with no set break time off is a pain to earn and I worked constantly on my days off bc they are terrible at hiring people. claim to take complaints serious but when they do you are likely to be the one who gets punished. Befor anybody says I'm bitter you are right I sacrifice my personal relationship for a company I genuinely believed in but when I came forward with complaints the told me I was quiting else and didn't investigate any further. Now did I do as good as I hoped there no I did struggle but when I reached out for help I was shot down and when I tried to go to people hire up I was ignored. I will be the first to say I could have done better but they were the one who left me out to dry. They also claim to have open door policy to file complaints with out retaliation and with in about 4 working hours of me filing the complaints that when back well over 8 months. I was told I was a lier and told to quit. They didn't do any investigate at all and the no retaliation was apparently all talk. So I genuinely don't believe you should work here it is a terrible exploiting company.

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Denver Mattress Response
1y
I have read your review, and I would like to address some of the concerns you mentioned. First, we have an internal grievance system in place which is outside the management of the company. All reports are taken very seriously and investigated thoroughly. Second, not only did you not reach out for help, your Regional Sales Manager and I visited your store, gave you very clear instructions on what needed to be corrected, and how to correct it. When an employee chooses not to follow instructions, action is taken. Next, this is a retail position with retail hours, but the schedule is typically 42 hours. Lastly, the complaint you made was after you gave your notice to leave the company. It was thoroughly investigated and found to be untrue. It was at that time we accepted your resignation. Out of respect for you, I will not further discuss the circumstances which led you to step down from management and ultimately leave the company. I wish you well in your future. I hope you find what you are looking for but consider our separation mutually beneficial. Mike L

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Cons

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Cons

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