Feb 25, 2025
Denver Mattress Response
1yI have read your review, and I would like to address some of the concerns you mentioned.
First, we have an internal grievance system in place which is outside the management of the company. All reports are taken very seriously and investigated thoroughly. Second, not only did you not reach out for help, your Regional Sales Manager and I visited your store, gave you very clear instructions on what needed to be corrected, and how to correct it. When an employee chooses not to follow instructions, action is taken. Next, this is a retail position with retail hours, but the schedule is typically 42 hours. Lastly, the complaint you made was after you gave your notice to leave the company. It was thoroughly investigated and found to be untrue. It was at that time we accepted your resignation.
Out of respect for you, I will not further discuss the circumstances which led you to step down from management and ultimately leave the company. I wish you well in your future. I hope you find what you are looking for but consider our separation mutually beneficial.
Mike L