Undervalued and unappreciated - Registered Nurse Devoted Health Employee Review

1.0
Dec 4, 2023
Recommend
CEO approval
Business Outlook

Pros

Free health insurance, some flexibility with hours.

Cons

Treated as expendable. Those who are favorites are often promoted very quickly despite lack of experience. Very isolating and lacking any sort of team oriented culture, lack of access to any professional development opportunities. There used to be many “all hands” company wide meetings for company updates but those began to fade out in frequency. You feel as though you are left in the dark as to what is actually happening within the company.

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Devoted Health Response
2y
Hi there, Thank you for taking the time to share your perspective and experience with us. We’re happy to hear that you’ve enjoyed our medical and health insurance benefits as well as the flexible working hours. We’re sorry that your experience and perception of our team culture here was demotivating and unsatisfying for you. We also regret to hear that the frequency and cadence of our all hands meetings was not optimal for you. We greatly appreciate your feedback on this topic as it is a priority that our team is informed and feels included on the goings on of the company regardless of role, schedule, or location (remote, hybrid, in-office). We take our culture very seriously and take strides to ensure our employees are heard, respected, and trusted. Thank you for your feedback on our professional development. We’re sorry to hear this feedback as we do currently offer a $2,000 reimbursement program for our nurses to use to continue their education and training as a tool for this professional development. We also recently rolled out internal development training for all employees and managers. Additionally, regarding internal growth and promotions, we are very lucky to have an incredibly talented pool of employees. To monitor growth and match internal candidates to opportunities for promotions we consider: current performance in your role, past experiences as they pertain to the role, and additional training or education received to help us make the best and objective decisions. We’re sorry your experience with our professional development and internal promotion process was not optimal. Thank you again for taking the time to leave us meaningful feedback in a variety of areas. As noted, we take our culture very seriously and recognize that all perspectives are different. We welcome the opportunity to continue the conversation. If you’d like to do so, please reach out to Neil Wagle, Chief Medical Officer at nwagle@devoted.com.

Explore other reviews about Devoted Health

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

-Welcoming and kind employee culture -Support and strong project feedback -Clear communication -Employees believe and support the mission of the company -Enthusiastic, talented, and passionate leaders

Cons

- There are two office spaces for hybrid work- they are great facilities but there are only two

3.0
Mar 4, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The mission to serve Medicare members well was clear, and the early culture reflected that. Teams were empowered, different leadership styles were welcomed, and people were trusted to solve problems in practical ways. There are still many talented and mission-driven people at the company who care deeply about the work and about members.

Cons

As the company grew rapidly, the culture began to change. Metrics have always been a focus, which is understandable in a performance-driven environment, but the emphasis increasingly shifted toward tracking activity and “effort” rather than measuring meaningful outcomes. Smaller assignments that once would have been handled with flexibility began to receive disproportionate attention, creating an environment that often felt more micromanaged than empowered. At the same time, accountability did not always appear to be applied consistently across leadership levels, which can be frustrating for teams that are being held to strict standards themselves. Frequent performance framework changes and constant iterations also created confusion and fatigue on the ground. In several cases, supervisor turnover concentrated under the same leadership should have been treated as a signal worth examining. Overall morale in parts of the organization has noticeably declined compared to earlier years.

5
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